Faqs
Frequently Asked Questions
Do you offer free delivery in the UK?
Yes. Mainland UK delivery is free on all orders, with no minimum order requirement.
How long does UK delivery take?
Mainland UK delivery takes 3–7 working days. Scotland, Ireland and the Isle of Man take 7–10 working days.
Is there a minimum order quantity?
No. Orders start from 10kg packs and can scale to pallet quantities.
Do you supply wholesale and bulk salt?
Yes. The Fair Trader Cooperative supplies both retail and wholesale customers across the UK and Europe.
What types of salt do you supply?
We supply block salt, table salt, granular salt, whole salt, food-grade PDV salt and food-grade sea salt.
Do you deliver to Europe?
Yes. We provide international delivery across Europe. Shipping costs apply and timelines depend on customs.
Can I return my order?
UK customers can return unopened goods within 14 days. International orders are non-refundable.
What if my order arrives damaged?
Damage must be reported within 48 hours of delivery with supporting photographs.
- Is there a collection fee for returns?
Yes. A £50 collection fee applies for approved UK returns, unless goods are dropped off at the warehouse. - Are you an accredited UK business?
Yes. The Fair Trader Cooperative operates under TransEuro Wholesale Limited (Registration Number; 13799287) and is an Accredited Member of the Good Business Charter.
Is there a collection fee for returns?
Yes. A £50 collection fee applies for approved UK returns, unless goods are dropped off at the warehouse.
- Are you an accredited UK business?
Yes. The Fair Trader Cooperative operates under TransEuro Wholesale Limited (Registration Number; 13799287) and is an Accredited Member of the Good Business Charter.
Are you an accredited UK business?
Yes. The Fair Trader Cooperative operates under TransEuro Wholesale Limited (Registration Number; 13799287) and is an Accredited Member of the Good Business Charter.
